S&P Maintenance and Services Manager

Infosys

31d

About The Position

The Sourcing Category Manager – Maintenance & Services leads strategic sourcing and category management for maintenance, facilities, and technical services across the U.S. and Canada in the FMCG, CPG, and manufacturing domains. The role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North American regulatory, labor, and safety standards. It partners with Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders. The manager develops and executes category strategies, manages the full category lifecycle, leads sourcing events and negotiations, and supports regional sourcing pipelines. The position also drives continuous improvement and value creation, provides market intelligence, and reports savings and cost-avoidance results.

Requirements

Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive specialty experience in lieu of each year of education.
At least 4 years of relevant work experience.
Applicants for U.S. employment must have work authorization that does not require employer sponsorship for a visa.

Nice To Haves

Approximately 8–10 years of experience handling category management activities in maintenance and technical services.
Professional certification such as CPSM, CPSD, CIPS, or PMP.
Experience drafting category strategies, sourcing plans, business cases, executing sourcing, and closing contracts.
Good client-facing and client management skills.
Demonstrated experience with maintenance and services procurement in the U.S. market.
Experience working with national service providers and regional vendors.
Very good communication skills.
Strong customer-centric mindset; client-facing experience preferred.
Transformation mindset and ability to identify improvement opportunities.
Highly organized, proactive, and goal-oriented.
High integrity, attention to detail, and strong prioritization skills.

Responsibilities

Develop and execute category strategies for maintenance and services aligned with business and operational goals.
Manage the end-to-end category lifecycle, including spend analysis and total cost of ownership optimization.
Identify opportunities for consolidation, standardization, and preferred supplier programs across sites.
Lead large sourcing events (RFP, RFQ, RFI) for maintenance and technical service categories.
Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs).
Support development of regional sourcing pipelines and help regional buyers drive sourcing projects.
Drive continuous improvement, cost reduction, and cost avoidance initiatives with services suppliers.
Partner strategically with Facilities Management, Engineering, Operations, EHS, Finance, and HR.
Translate business requirements into sourcing solutions balancing cost, quality, safety, and service continuity.
Provide market intelligence and benchmarking insights to internal stakeholders.
Deliver and report annual cost savings, cost avoidance, and value creation metrics.
Leverage should-cost models, rate benchmarking, and market analytics.