Catastrophe Field Property Adjuster

Allstate • McCullom Lake, IL

19h • Remote

About The Position

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. As a Catastrophe Field Property Adjuster, you will play a crucial role in inspecting properties damaged by various perils, including wind, hail, water, lightning, fire, and more. Expect to travel up to 90% of the time to perform inspections anywhere in the United States including overnight travel. Your daily tasks will include driving to properties, conducting inspections, evaluating policies and endorsements for coverage, preparing estimates in the Xactimate program, and settling claims on site with customers. This role follows a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year. In instances where travel is not possible or weather conditions do not permit on-site inspections, you will handle claims remotely through the ClaimsX Video Collaboration platform.

Requirements

• Valid driver's license and willingness to travel are required.
• Must be willing to travel 90% of the time to perform inspections anywhere in the United States including overnight travel.
• Must be able to work weekends and holidays based on the claims schedule.
• Ability to carry a 50-pound ladder and access up to a 6/12 pitch on a 1 or 2 story roof is required.
• Per Allstate policy, employees must be 21 to rent a vehicle.
• Ability to travel to customers' homes and handle claims countrywide is required.
• A minimum internet bandwidth of 50 MB down/50 MB up when working remotely.
• This position is not available for California, Alaska, Hawaii, Washington or Puerto Rico residents.
• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor.
• If applicable, you will be required to secure license(s) within 60 days of hire.

Nice To Haves

• Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements is preferred.
• Excellent communication and interpersonal skills to provide exceptional customer service is preferred.
• Strong organization skills and attention to detail with a focus on delivering high-quality work is preferred.
• Previous experience as an outside adjuster is highly desired.
• Proficiency in using Xactimate or other relevant software for estimating is preferred.
• You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Responsibilities

• Inspecting properties damaged by various perils, including wind, hail, water, lightning, fire, and more.
• Driving to properties, conducting inspections, evaluating policies and endorsements for coverage.
• Preparing estimates in the Xactimate program.
• Settling claims on site with customers.
• Handling claims remotely through the ClaimsX Video Collaboration platform when travel is not possible or weather conditions do not permit on-site inspections.
• Investigating property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• Using phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.
• Incorporating a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
• Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
• Utilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skills.
• Executing policies along policy agreements, and keeping a clear record of work in a claims system.
• Ensuring timely and accurate documentation is completed as work is done on each claim.

Benefits

• Time off
• Healthcare
• Retirement
• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed