Catastrophe Field Auto Adjuster
About The Position
This position is Remote. The work consists of 70% in the field and 30% virtual. Make a real difference when it matters most. Are you ready to step into a role where you help people get back on the road after life throws them a curveball? As a Catastrophe Field Auto Adjuster, you’ll be the trusted face of our company, traveling nationwide to support customers affected by catastrophic events like floods, hurricanes, and wildfires. Whether it’s a car, motorcycle, ATV, RV, or even a boat, you’ll investigate damage, review policies, and help customers move forward by settling moderately complex claims with care and confidence. This is more than a desk job—it's a dynamic blend of in-the-field action and virtual collaboration, giving you the flexibility to work from anywhere while making a real impact on the ground. This role follows a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year.
Requirements
- A passion for helping people and solving problems
- Proficiency with estimating software such as CCC or Mitchell
- Knowledge of vehicle repair techniques, including paintless dent repair
- Strong analytical, negotiation, and conflict resolution skills
- Ability to work independently in a fast-paced, unpredictable environment
- A minimum internet bandwidth of 50 MB down/5MB up is required for home-based employees.
Nice To Haves
- 2+ years of claims or auto damage experience
Responsibilities
- Travel across the country to assess vehicle damage and support customers during times of crisis
- Review policy coverage, investigate claims, and document your findings
- Prepare or validate repair estimates using industry-leading tools
- Negotiate and settle claims with empathy and efficiency
- Capture detailed notes, decisions, and supporting documentation in the claims system
- Balance your time between virtual assignments and in-person inspections (70% field, 30% virtual)
Benefits
- Time off
- Healthcare
- Retirement
- Competitive pay with needed support for continuous development and career advancement
- Flexibility in scheduling
- A time off policy that helps support your work/life balance
- Initial and ongoing training to get you proficient in your new role
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
