CAT Property Inside Adjuster

Allstate•USA - TX (Remote), TX

1d•$50,000 - $78,500•Remote

About The Position

Under general supervision, the Analyst II is responsible for investigating, negotiating, and settling basic and occasionally moderately complex CAT personal property or liability insurance claims. The individual reviews the insurance policy, reviews reports and photos, evaluates damages, determines loss coverage, negotiates and settles claims and authorizes payments.

Requirements

Must hold an active adjuster license or be willing to obtain one.
Must be able to successfully pass required testing which includes passing an additional background check with the Department of Labor.
If applicable, you will be required to secure license(s) within 60 days of hire.
50 MBPS download and 5 MBPS upload internet speed.
Wired internet connections are recommended for optimal experience and may be required for certain customer-facing roles.
Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating when working from home.
Business Communications
Catastrophic Claims
Document Examination
Fraud Investigations
Prioritization
Property Claims
Xactimate

Nice To Haves

4-year bachelor’s degree
0–2 years’ experience

Responsibilities

Summarizes documents and enters information into claim system notes.
Demonstrates advanced knowledge of regional construction types and related repair methodologies.
Negotiates and settles claims in accordance with business unit best practices.
Handles contents inventories and basic to moderately complex pricing analysis; prepares claims reports.
Manages ALE (additional living expense) claims as needed.
Reviews, evaluates, and submits potential underwriting referral actions.
Investigates and verifies basic and moderately complex coverage/policy information.
Documents claim files with notes, evaluations, and decision-making processes.
Maintain strict compliance with state regulations and established Allstate policies, procedures, and internal controls.
Apply critical thinking and sound judgment to thoroughly evaluate claims, identify issues, and determine appropriate resolution.
Provide exceptional customer experiences by clearly explaining claim processes, resolving concerns efficiently, producing quality estimates, and building customer confidence and trust.