Inside Property Adjuster

Erie InsuranceCharlotte, NC
$44,936 - $71,781Hybrid

About The Position

This position involves telephonically handling property claims within a designated level of authority. The successful candidate will work from the branch office closest to their residence, subject to ERIE's standard policies, including access to a remote work bank. The role requires the willingness to obtain the required State's Adjuster's License. There are 2 job openings, and the ideal candidate can live anywhere in the Erie footprint (WI, IL, IN, OH, KY, TN, VA, WV, PA, NC, NY, MD).

Requirements

  • High school diploma or GED required.
  • Must be willing to obtain the required State's Adjuster's License.
  • Position requires incumbents to provide support during periods of heavy volume.
  • Willingness to pursue and complete Technical Learning Center Training required.

Nice To Haves

  • Bachelor’s degree preferred.
  • Previous claims experience preferred.
  • Successful completion of AIC 33 and AIC 35 preferred.
  • Valid driver’s license and good driving record preferred.

Responsibilities

  • Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage as needed and prepares estimates.
  • Evaluates and makes recommendations regarding coverage of claims. Performs desk review of repair estimates as required.
  • Handles property claims within designated authority. Sets and maintains adequate reserves.
  • Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim.
  • Determines payments and issues checks or declines payment as required.
  • Documents claim files and submits final report to file for closure.
  • Identifies subrogation situations and initiates appropriate action.
  • Interacts with Agents and district sales managers on matters of mutual concern.
  • Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims.
  • Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation.
  • Participates on Catastrophe Team when required.

Benefits

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
  • Company-paid basic life insurance.
  • Short-and long-term disability insurance.
  • Orthodontic coverage for children and adults.
  • Adoption assistance.
  • Fertility and infertility coverage.
  • Well-being programs.
  • Paid volunteer hours for service to your community.
  • Dollar-for-dollar matching of your charitable gifts each year.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service