Cat Mining Finance Area Manager

Caterpillar•Nashville, TN

10d•Onsite

About The Position

The Cat Mining Finance Area Manager leads a team typically composed of sales, technical support, application experts, and product support field personnel. The role is responsible for achieving goals that increase customer loyalty throughout a designated industry segment. It delivers business-plan sales and market-share targets for company products and services, develops sales and marketing plans, and manages merchandising plans. The position also manages product and commercial issues, oversees service goodwill spending, and leads efforts to identify selling opportunities, improve customer satisfaction, and strengthen business relationships. The role requires onsite work five days per week at Caterpillar's Nashville main office, Tucson, Arizona, or Canada office. A degree or equivalent experience is desired. Visa sponsorship is not available. Compensation and benefits may vary based on individualized factors.

Requirements

A degree or equivalent experience is desired.
Extensive experience in customer focus, industry knowledge, decision making and critical thinking, effective communications, negotiating, and value selling.
Advanced relationship-management experience.
Working knowledge of business development.

Responsibilities

Lead a team of sales, technical support, application experts, and product support field personnel to achieve goals that increase customer loyalty in the designated industry.
Deliver business-plan sales and market-share targets for company products in a given industry segment or market.
Develop sales and marketing plans and manage merchandising plans to achieve business-plan targets for company products and services.
Manage product and commercial issues to ensure customer satisfaction.
Oversee service goodwill spending on products within the industry segment.
Lead the identification of selling opportunities, customer-satisfaction improvements, and business-relationship enhancements.