CAT Member

Condominium Authority of Ontario

8d • Remote

About The Position

The Condominium Authority Tribunal (CAT) is an adjudicative tribunal dedicated to resolving certain types of condominium-related disputes. The CAT is Ontario’s first fully online tribunal and uses an online dispute resolution system, CAT-ODR, to help people resolve their disputes conveniently, quickly, and affordably. The CAT has exclusive jurisdiction to hear and make legally binding and enforceable decisions about certain types of disputes under the Condominium Act, 1998. The CAT can currently accept applications about a range of issues, including condominium records, pets and animals, vehicles, parking and storage, noise, odours, vibration, light, smoke and vapour, and compliance with settlement agreements. In July 2027, the CAT’s jurisdiction will expand to include certain types of disputes related to owners’ meetings. The CAT is part of the Condominium Authority of Ontario (CAO). The CAO provides services and resources for condominium communities. The CAT is committed to reflecting the communities we serve and to promoting a diverse, anti-racist, inclusive, accessible, merit-based, respectful, and equitable workplace. We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities, and gender expressions. We offer employment accommodation across the recruitment process and in all aspects of employment, consistent with the requirements of Ontario’s Human Rights Code. CAT Members work remotely and candidates must be residents of Ontario.

Requirements

• Experience in a neutral dispute resolution role, such as tribunal member, adjudicator, arbitrator, mediator, conciliator, ombudsperson, or a comparable role involving the fair assessment of information, resolution of disputes, and decision-making.
• Demonstrated ability to both mediate and adjudicate disputes, including identifying issues, assessing evidence, facilitating resolution, and making fair and impartial decisions.
• Demonstrated comfort and effectiveness conducting dispute resolution primarily through written communications in an online environment.
• Experience interpreting and applying legislation, policies, case law, or regulatory frameworks in a decision-making, advisory, investigative, dispute resolution, or adjudicative context.
• Knowledge of, or the ability to quickly develop knowledge of, the Condominium Act, 1998, the Statutory Powers Procedure Act, administrative law principles, procedural fairness, and natural justice.
• Strong analytical, problem-solving, and decision-making skills, including the ability to assess conflicting or incomplete evidence and exercise sound, independent judgment.
• Exceptional written communication skills.
• Demonstrated ability to produce clear, concise, well-reasoned, and legally sound written decisions, orders, and procedural directions, and to consistently deliver high-quality written work within established timelines.
• Understanding of, or demonstrated interest in, the role of administrative tribunals in providing accessible, fair, timely, and proportionate dispute resolution services.
• Understanding of, or demonstrated interest in, condominium law, condominium communities, and the consumer protection mandate of the Condominium Authority of Ontario.
• Demonstrated ability to communicate effectively, respectfully, and empathetically with diverse participants, including self-represented individuals and those who may be unfamiliar with tribunal processes.
• Commitment to accessibility, procedural fairness, diversity, equity, inclusion, and accommodation principles.
• Strong organizational and time-management skills, including the ability to manage multiple concurrent matters in a technology-enabled environment.
• Advanced computer skills, including proficiency with Microsoft 365 applications such as Word, Teams, SharePoint, and Outlook.
• Demonstrated integrity, professionalism, and accountability.
• Ability to preserve confidentiality, identify and appropriately address conflicts of interest, and act in accordance with the law and the CAO's mission, values, and policies.
• Commitment to ongoing learning, professional development, and continuous improvement.
• Candidates must be residents of Ontario.

Nice To Haves

• Fluency in French, both written and oral.

Responsibilities

• Mediating and adjudicating disputes in writing through the CAT’s online dispute resolution platform.
• Acting in accordance with the CAO’s mission, core values, and governance and accountability documents.
• Managing multiple concurrent cases.
• Checking active cases at least once a day for messages and tasks, and more often as required by any ongoing case.
• Attending monthly Member meetings and additional training or Member meetings as required.
• Participating in the Tribunal Member performance assessment system, which may include self-assessments, peer and other assessments of performance, and discussions about learning plans and other supports.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed