Casualty Claims Representative I Home Office

Germania Insurance • Charleston, WV

31d • Onsite

About The Position

We are seeking a customer-focused Casualty Claims Representative I to investigate and resolve casualty claims while delivering exceptional service to our policyholders. This position is responsible for verifying coverage, gathering claim information, negotiating settlements within authority limits, and ensuring compliance with company guidelines and applicable regulations.

Requirements

• High school diploma or equivalent required
• Minimum of six (6) months of claims-related experience required.
• Current Texas All-Lines or Property & Casualty Adjuster License required.
• Strong analytical, communication, and customer service skills.
• Valid Texas Driver's License required.

Nice To Haves

• bachelor's degree preferred

Responsibilities

• Investigate and manage casualty claims from assignment through resolution.
• Verify coverage, gather claim information, and document findings.
• Negotiate claim settlements within assigned authority limits.
• Identify subrogation and recovery opportunities.
• Communicate effectively with policyholders, claimants, agents, and other involved parties.
• Maintain accurate claim documentation and regulatory compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED