Casualty Claims Examiner ($2,500 Sign-On)

GEICO•Richardson, TX

7d•$69,700 - $105,000•Hybrid

About The Position

GEICO is seeking highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience in private passenger automotive liability claims to join their Casualty Claims Team. This role offers an opportunity to work with experienced professionals in attorney-represented automobile liability claims. The position requires providing exemplary service and technical expertise to resolve various types of injury claims, managing complex investigations, coverage determinations, liability assessments, and bodily injury claim resolutions through settlement and litigation. The ideal candidate will play a pivotal role in delivering operational excellence by resolving claims with the highest level of customer service, demonstrating a willingness to learn, openness to feedback, and adaptability to change. This is a HYBRID position based out of the Richardson, TX office.

Requirements

Minimum five (5) years of highly successful Bodily Injury claims handling experience.
Must have prior private passenger automotive liability claims experience.
Must have an active Adjuster license at time of hire.
Outstanding customer service and professional communication skills, both oral and written.
Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code.
Exceptional negotiating skills.
Proficient computer skills with ability to function in all Microsoft Office Programs.
Highly organized.
Ability to multi-task and prioritize successfully in a fast paced, high-volume environment.
Demonstrated ability to exercise good judgement.

Nice To Haves

Litigation handling experience, preferred but not required.

Responsibilities

Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and deliver on the GEICO promise, communicating and guiding them through the claims process.
Assure coverage for each loss and all policy provisions before processing payments.
Investigate all aspects of the claim to determine liability percentage and legal responsibility.
Identify and evaluate claims indicators of fraud and escalate as appropriate.
Utilize all claims tools provided to properly evaluate liability and extent of damages.
Evaluate damages in accordance with investigative findings and establish value to pay only what is owed.
Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned from letter of representation through settlement or verdict.
Authorize negotiated payment for established damages within your designated authority.
Submit requests for authority on evaluations that exceed your personal, assigned authority.
Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines.
Adjust reserves adequately on all new and existing claims.
Participate as an active member of claims forums as required.
Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings.
Perform other duties as may be assigned.