Casual Receptionist

Extendicare•Calgary, AB

60d•Onsite

About The Position

Candidates are invited to apply for the position of casual Receptionist including evenings and weekends to work at our Extendicare Cedars Villa, a 248-bed long-term care home, located in SW, Calgary, Alberta. Reporting to the Office Manager, the Receptionist is responsible for providing clerical and administrative support to ensure that office and reception services are provided in a courteous, effective, and timely manner.

Requirements

Applicants must possess: Post-Secondary education with a payroll, customer care focus.
Excellent interpersonal, communication and organizational skills
Knowledge and experience in: standard office practices, use of office equipment, computer fundamentals and software
Proficiency in Word and Excel is a requirement
Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self-directed in their completion

Responsibilities

Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service
Answer and forward telephone calls, take messages, schedule appointments
Accounts Payable & Accounts receivables processing and collection
Processing Resident Census
Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures; maintain current, orderly filing system
Handle payments and trust deposits and withdrawals from families and residents, distribute mail
Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary
Monitor front door for residents at risk to elope
Adhere to established policies and procedures regarding quality assurance, fire, safety, and environment and infection control.
Staff replacement
All other duties as assigned.