Casual Clerical Support Clerk

WESTMORELAND CASEMANAGEMENT AND SUPPORTS INC•Hempfield Township, PA

2d•$13 - $13•Onsite

About The Position

This is a casual, non-exempt position primarily responsible for providing a range of clerical support to the agency. The primary work hours will be scheduled during normal business hours, Monday through Friday, 8:30 am to 4:30 pm. Employees are expected to adhere to WCSI, County, State, and Federal guidelines, regulations, policies, and laws. This position requires employees to perform their daily job duties and responsibilities in a structured work environment.

Requirements

High School Diploma with 1 year of progressively complex clerical experience.
Strong Interpersonal skills, effective oral and written communication skills.
Valid PA Driver’s License
Proof of Valid Auto Insurance
Act 34 (Criminal Record) Clearance
Act 33 (Child Abuse) Clearance
FBI Clearance
Monthly screenings of PA Medicheck List, LEIE (List of Excluded Individuals/Entities) and SAM (System for Award Management).
Adherence to all random drug screening requirements, as set forth by WCSI Policy.

Responsibilities

Answer phones and direct calls and emails in a professional manner.
Screen calls for appropriate referrals and complete applicable documentation.
Monitor WCSI security/visitor camera.
Greet and direct visitors to their WCSI contact or appointment location.
Implement WCSI’s visitor protocol, signing in/out all visitors, formal tracking of visitors, and administer visitor badges.
Process incoming and outgoing mail daily.
Assist in maintaining WCSI’s Food Pantry.
Electronic Data Filing: Responsible for accurately filing documents in the appropriate section of the client’s record within the department’s 72-hour standard.
Process requests to have client documents distributed via email, mail or fax to clients, family members and providers.
Follow established processes for recording outgoing documents.
Verify that all documents are delivered to the appropriate recipient and if sent by email, ensure that documents are transmitted via encrypted email to maintain HIPAA compliance.
Provide coverage for all Clerical positions as needed and assigned by Clerical Supervisor.
Prioritize work assignments to meet deadlines.
Distribute office supplies and other necessary items to Program staff as requested.
Prepare intake packets and assist with additional projects as assigned.
Assist with preparing for agency/program events.