Casino Security Guard

Feather Falls Casino•Oroville, CA

About The Position

Provides excellent customer service and helps maintain the safety of casino facilities, guests, and employees, ensuring a safe, honest, and pleasant environment. The role safeguards funds and armored money transport, monitors guest access, provides escorts, assists with casino operations such as chip fills and jackpot verification, responds to emergencies, and reports suspicious activity in accordance with the Bank Secrecy Act and casino internal-control policies. The position requires a professional and courteous manner, effective communication, and the ability to follow procedures and remain reliable under the pressure or stress of emergencies. This is a full-time, nonexempt position with a starting wage of $17.00 per hour. The position reports to the Director of Security and/or Supervisor and has no supervisory responsibilities. A high school diploma or GED is required; no previous experience is required. Candidates must be at least 21 years old and pass a background check and drug screen. A valid California driver’s license with a clean driving record and a Class A Gaming License are required. Applicants must have a California ID, Social Security card, and birth certificate.

Requirements

High school diploma or GED equivalent.
No previous experience required.
Valid California driver’s license and clean driving record.
Class A Gaming License; available for a nominal fee with a clean background check.
At least 21 years of age.
Pass a background check and drug screen.
Have a California ID, Social Security card, and birth certificate.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to communicate effectively with customers and other employees.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Ability to apply common-sense understanding to instructions provided in written, oral, or diagram form and address problems involving several variables in standardized situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.

Responsibilities

Safeguard transfers of funds within the facility and provide safeguards for armored money transport services.
Write necessary reports daily and report pertinent information to supervisors.
Maintain open lines of communication and follow the chain of command.
Provide chip fills for poker and blackjack pits, including credits and even exchanges.
Assist with hopper fills as time allows and jackpot verification when necessary.
Greet customers and open doors when assigned to that area.
Provide escorts as necessary.
Assist other departments as required when adequate staff are available on the casino floor.
Ensure that only qualified guests enter the facility, including preventing entry by minors, suspicious individuals, and people listed as undesirable by the Gaming Commission.
Assist guests and visitors to safety during emergencies or life-threatening conditions.
Immediately report unusual circumstances that occur or may occur to management.
Provide first aid and/or CPR as necessary.
Follow policy and procedural guidelines while performing security functions and remain reliable under pressure or stress during emergencies.
Record and report suspicious activity as defined by the Bank Secrecy Act (Title 31) and the casino’s Suspicious Activity Compliance Program.
Perform other duties as assigned.
Maintain a professional, courteous manner at all times.