Casino Promotions Supervisor

Choctaw Nation of Oklahoma•Durant, OK

2d•Onsite

About The Position

The Promotions Supervisor is responsible for overseeing the execution and coordination of all promotional activities, including on- and off-property events, gaming and non-gaming promotions, entertainment, and concerts. This role provides direct leadership to the Promotions team, ensures operational excellence, and upholds service standards for both internal and external guests. The Promotions Supervisor partners closely with Marketing leadership to support strategic initiatives, optimize team performance, and ensure all promotions are executed efficiently, compliantly, and in alignment with brand standards. You will report directly to the Promotions Manager.

Requirements

Proven ability to confidently engage large groups and effectively emcee promotions and events
Strong written and verbal communication skills with attention to detail and grammar
Demonstrated leadership, coaching, and team development experience
Strong organizational and multitasking skills in a fast-paced environment
Ability to collaborate effectively across multiple departments
Proficient typing skills.
Competency in Microsoft Office applications.
Minimum of two (2) years of experience in promotions, marketing, entertainment, or a related field; or an equivalent combination of education and experience

Responsibilities

Supervise and coordinate all promotional activities, including drawings, giveaways, tournaments, and special events.
Ensure all events are executed smoothly, on schedule, and in compliance with internal standards.
Ensure accurate preparation and completion of all required documentation, including prize slips, promotional logs, winner release forms, and other regulatory or operational paperwork.
Oversee the preparation and organization of all promotional materials, including giveaway items, décor, and event supplies.
Ensure materials are available, properly displayed, and aligned with event requirements.
Supervise the setup and breakdown of promotional stages and event spaces.
Ensure all areas—including booths, terminals, and inventory storage—are clean, organized, fully functional, and adequately stocked.
Provide operational and administrative support for marketing initiatives, including reporting, tracking, trafficking, and general coordination of special events.
Oversee the preparation and distribution of internal communications to ensure all departments are informed of upcoming promotions and understand their roles and responsibilities.
Supervise daily team operations, including scheduling based on business needs, training, coaching, and performance management.
Set clear expectations and ensure service and operational standards are consistently met.
Maintain and reinforce knowledge of company policies and regulatory requirements, including MICS, TICS, and Title 31.
Ensure team adherence and provide accurate information to guests and internal partners.
Ensure all promotional activities are properly documented and verifiable.
Maintain accurate records to support auditing and compliance requirements.
Perform other duties as assigned.