Casino Manager

FINE ENTERTAINMENT MANAGEMENT•Reno, NV

1d•Onsite

About The Position

The Casino Manager is responsible for supporting the General Manager in the day-to-day operation, supervision, and compliance of casino and food and beverage operations at The Mint Reno. This position provides hands-on leadership to Team Members, maintains operational and guest-service standards, safeguards Company assets, and helps ensure gaming and F&B operations are conducted in accordance with Company policies, internal controls, and applicable regulatory requirements.

Requirements

Minimum 2-3 years of experience in casino operations, hospitality, or related management experience preferred.
Knowledge of Nevada Gaming Control Board (NGCB) regulations and gaming compliance requirements.
Strong leadership, communication, and interpersonal skills.
Ability to analyze data, solve problems, and make sound decisions in a fast-paced environment.
High level of integrity, professionalism, and discretion.
Proficient with Microsoft Office and casino management systems.
Must be able to obtain and maintain a Nevada Gaming License.
Must be at least 21 years of age.
Successful completion of all required background investigations, licensing, and regulatory approvals.

Responsibilities

Oversee all casino-floor operations, including slot and table game activity, ensuring a safe, compliant, and efficient gaming environment.
Ensure compliance with all applicable Nevada Gaming Control Board (NGCB) regulations, Company policies, and internal controls.
Manage casino cash operations, including drop procedures, fills, jackpots, and vault accountability.
Recruit, train, develop, and supervise casino and F&B staff, including bartenders, slot attendants, floor personnel, and shift leads.
Support the General Manager with day-to-day food and beverage operations including service standards, staffing, cleanliness, product availability, and overall guest experience.
Provide leadership and direction to F&B Team Members, and assist with addressing operational, service, attendance, and performance concerns.
Ensure compliance with Company food and beverage procedures, including responsible alcohol service, sanitation, and applicable health and safety requirements.
Monitor gaming and F&B activity, review reports, analyze performance, and identify opportunities to improve operations.
Partner with Surveillance, Audit, and Security to investigate and resolve discrepancies, incidents, and/or suspicious activity.
Ensure exceptional guest service and promptly and professionally address guest issues or complaints.
Assist with budget management, revenue goals, product inventory, and cost control.
Support marketing and promotional activities to enhance the guest experience and drive business.
Implement and enforce Company policies, procedures, and standards of conduct.
Perform other duties as assigned by the General Manager.