GRAVEYARD LOUNGE FLOOR RUNNER

Town Pump, Inc.•Butte, MT

11d

About The Position

Montana’s Best Casinos is seeking a motivated, outgoing Casino Floor Runner to help provide guests with a comfortable and fun environment and attentive service. The role combines guest service, cash handling and accounting, cashier assistance, beverage service, bar inventory work, and casino housekeeping. The Floor Runner also supports gaming machine operations and payouts, follows safety and security procedures, and reports personnel situations or policy violations that may adversely affect casino operations.

Responsibilities

Provide exceptional customer service and remember regular customers’ names and faces.
Handle cash and accounting, operate a cash register, make change accurately, and account for large amounts of cash.
Stock, price, rotate, and display bar inventory.
Mix and complete drink orders efficiently and assist casino cashiers.
Maintain housekeeping inside and outside the casino, including cleaning restrooms, ashtrays, windows, floors, tables, games, and messes; dusting; emptying trash cans and dishes; and arranging bar furniture.
Use the safety manual and maintain casino restroom logs.
Monitor legal age requirements.
Complete shift paperwork accurately and effectively.
Suggest sales and help customers operate gaming machines.
Wear the uniform and maintain a neat, clean appearance.
Maintain casino safety and security and answer or screen phone calls.
Assist patrons in verifying wins, record winnings, and make payouts to gambling machine winners.
Advise the manager of personnel situations or policy violations that adversely affect casino operating performance.