CASINO FLOOR RUNNER

Town Pump, Inc.•Havre, MT

10d

About The Position

Montana’s Best Casinos is seeking a motivated and outgoing Casino Floor Runner to provide exceptional guest service in a comfortable, fun casino environment. The role combines customer service, cash handling and accounting, register operation, bar inventory support, drink preparation, housekeeping, and assistance to casino cashiers. The Casino Floor Runner also supports gaming machine operations and payouts, follows safety and security practices, and maintains a neat appearance and uniform.

Requirements

Ability to provide strong customer service and remember regular customers’ names and faces.
Ability to handle cash accurately, make change, and account for large amounts of cash.
Ability to complete shift paperwork accurately and effectively.
Ability to monitor legal-age requirements.
Ability to maintain a neat, clean appearance and wear the uniform.

Responsibilities

Provide exceptional customer service and remember regular customers by name and face.
Handle cash and accounting accurately, operate a cash register, make change, and account for large amounts of cash.
Stock, price, rotate, and display bar inventories.
Mix and complete drink orders efficiently and assist casino cashiers.
Maintain housekeeping inside and outside the casino, including cleaning restrooms, ashtrays, windows, floors, tables, games, and messes; dusting; emptying trash and dishes; and arranging bar furniture.
Use the safety manual and maintain casino restroom logs.
Monitor legal-age requirements and suggest sales while helping customers operate gaming machines.
Complete shift paperwork accurately and effectively.
Maintain casino safety and security; answer and screen phone calls.
Assist patrons in verifying gambling machine wins, and record and make payouts to winners.
Wear the uniform and maintain a neat, clean appearance.
Advise the manager of personnel situations or policy violations that adversely affect casino operating performance.