Dealer School (Begins Nov. 2nd 9am-1pm)

Caesars Entertainment•Kansas City, MO

About The Position

The Casino Dealer facilitates engaging and professional casino gaming experiences by accurately dealing assigned games, providing exceptional Family Style Service, and contributing to departmental revenue goals. Dealers learn Blackjack and select carnival games in Dealer School, which runs Monday through Friday from 9 AM to 1 PM, November 2–20. During class, participants are paid minimum wage and complete an audition at the end of class. After successfully completing Dealer School and the audition, dealers are ready to join the team. The position typically starts at $7.50 per hour plus tips; pooled tips are included in an estimated average of around $55,000 per year. Dealers must be available for assigned shifts, including nights, weekends, and holidays. PTO begins on day one, and full-time employees are eligible for benefits after 90 days.

Requirements

  • High school diploma or equivalent.
  • Must be at least 21 years of age.
  • Must be able to obtain a Missouri Gaming License.
  • Must be available to work any day of the week and any shift, including weekends and holidays.
  • Must present a well-groomed appearance.
  • Excellent customer service and communication skills; ability to communicate clearly and tactfully.
  • Successfully complete certified Dealer School and an audition.
  • Ability to uphold the highest level of integrity and recognize standards required in a regulated business.
  • Ability to count currency and deal all games for which certified.
  • Ability to work independently while maintaining a team mentality.
  • Ability to stand and sit for extended periods, including standing for prolonged periods or an entire shift.
  • Ability to bend, twist, turn, push, pull, and lift and carry at least 15 pounds above and below the shoulders.
  • Ability to work at a fast pace and in stressful situations.

Responsibilities

  • Demonstrate regular and predictable attendance, arrive on time in a full, clean uniform with required name tag, ID, and licenses, and be ready to work with a heads-up, ready-to-serve mentality.
  • Keep personal phone use to non-guest-facing areas unless there is a legitimate business need.
  • Greet guests and fellow team members warmly and professionally in line with the Family Style Service culture.
  • Deal assigned casino games to provide courteous and entertaining experiences for guests and generate departmental revenue.
  • Provide game instructions to guests when requested or assigned to encourage game activity.
  • Sponsor new dealers as needed and provide adequate on-the-job training.
  • Protect games by maintaining visual contact with guests and the game layout.
  • Initiate courteous and friendly conversation with guests.
  • Stay informed about property and departmental promotions and events.
  • Maintain a professional attitude and set a positive example.
  • Work well with others.

Benefits

  • PTO starting on day one.
  • Full-time employees are eligible for benefits after 90 days.
  • Minimum-wage pay during Dealer School.
  • Pooled tips; dealers average around $55,000 per year.
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