Casino Credit Clerk II - Casino Credit

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

1d•Onsite

About The Position

Under the direction of the Casino Credit Supervisor, the incumbent is responsible for processing guest's application for credit line and ensures proper completion of all related documents. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Requirements

High School Diploma or equivalent required
A minimum of 1 year of similar experience or an equivalent combination of education and/or experience.
Computer related experience desired including AS400, CMS and/or ACSC systems.
Must possess excellent oral and written communication skills along with good phone etiquette.

Responsibilities

Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
Safeguards Credit Department assets.
Enters data from credit applications and reports into computerized system.
Files credit applications.
Verifies bank information on credit applications.
Maintains customer credit files with updated information as prompted by computerized system.
Accepts and processes telephone applications.
Handles customer correspondence discrepancies on credit applications.
Enters appropriate credit information (i.e. restrictions) into computerized system.
Reviews Central Credit Daily Report for affected in-house accounts.
Makes credit reference inquiries.
Perform other duties as assigned.