Casino Soft Count Clerk

Marriott•Palm Beach, FL

About The Position

This position is responsible for counting, reconciling, and reporting on the table's drop boxes. The role involves preparing and distributing daily reports such as the Master Gaming Report and Comparison Report. Additionally, the clerk will verify and prepare cage, slot, and hotel bank deposits, count and reconcile slot machine bill drops, and collect and reconcile slot jackpots and hoppers. Auditing table rating cards daily and performing the daily reimbursement of cash funds to the casino cage are also key duties. The role requires adherence to all company and safety/security policies, reporting of accidents and unsafe conditions, and completion of safety training. Maintaining a clean and professional appearance, ensuring confidentiality, and protecting company assets are essential. The position also involves providing excellent guest service according to company standards, including assisting individuals with disabilities and thanking guests with appreciation. Effective communication, positive working relationships, and adherence to quality standards are expected. Physical requirements include moving, lifting, carrying, pushing, and pulling objects weighing less than 20 pounds without assistance, and standing, sitting, or walking for extended periods.

Requirements

High school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
None

Responsibilities

Count, reconcile, and report the table’s drop boxes.
Prepare and distribute reports (e.g., Master Gaming Report, Comparison Report) on a daily basis.
Verify and prepare cage, slot, and hotel bank deposit.
Count and reconcile slot machine bill drop.
Collect and reconcile slot jackpots and hoppers.
Audit table rating cards daily.
Perform the daily reimbursement of cash funds to the casino cage.
Follow all company and safety and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to manager.
Complete safety training and certifications.
Ensure uniform and personal appearance is clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than 20 pounds without assistance.
Stand, sit, or walk for an extended time period.
Perform other reasonable job duties as requested.