Casino Beverage Server

Caesars Entertainment • South Lake Tahoe, CA

1d • Onsite

About The Position

Provides fast, friendly and professional beverage service to Casino guests

Requirements

• Literate and fluent in English
• Must be 21 years of age
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to obtain Care Card from approved Care Training provider
• Must be able to respond to visual and oral cues
• Must be able to lift and carry a tray up to 20 lbs. for extended periods of time.
• Capable of reaching above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend stoop and twist while preparing beverages; stand and walk for up to four hours;
• Mobility skills to move quickly and easily around noisy high-volume establishment

Nice To Haves

• Highschool diploma preferred
• Prefer previous knowledge in Beverage with demonstrated success working in a guest contact position

Responsibilities

• Utilizes the Spotlight on Service Skills to delight the guest by delivering service with an upbeat & positive attitude and building great relationships
• Takes drink orders, communicates with bartender, assists in the preparation of drink and carries full 15 drink trays on every round to present to guest.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
• Operates a cash register/POS System, rings proper amount into the register and gives the guest or server the correct change; account for all cash, charge and complimentary sales according to establishment procedure; maintains integrity of all financial controls and responsibilities
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Serves as ambassador of goodwill while working and at customer and public relation functions; appears in publicity photos
• Provides personalized service using guest name and checks for satisfaction to resolve guest or services issues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED