Casino Accounting Supervisor

Casino and•Baton Rouge, LA

4d•Onsite

About The Position

This role is responsible for ensuring consistent high-quality service to all team members and guests, maintaining guest service standards, and providing hands-on leadership to the Revenue Accounting department. The position involves preparing financial entries, assisting with reconciliations, managing tax returns, and ensuring compliance with government reporting and company policies.

Requirements

A high school diploma or GED equivalent
At least 2 years of experience in finance or accounting
Excellent teamwork, interpersonal, guest service, written and verbal communication skills.
Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
Must be able to obtain and maintain a Louisiana State Gaming Permit.

Nice To Haves

An associate’s degree in a finance- or accounting-related field
Gaming industry experience is highly preferred.

Responsibilities

Ensure consistent high-quality service to all our team members and guests.
Maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests.
Provide hands-on leadership to Revenue Accounting department.
Prepare and post revenue journal entries for all revenues and comp and coupon expenses.
Assist with reconciliation of general ledger.
Prepare weekly gaming tax returns.
Maintain tracking records for all revenue.
Complete all government reporting.
Monitor staffing levels to ensure budgetary compliance.
Manage escalated guest service issues appropriately and discreetly.
Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
Communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino.
Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
Ensure satisfaction to guests.
Follow lawful directions from supervisors.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Interact well with others and be a positive influence on team member morale.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.