Cashiering Operations Supervisor

Mohegan SunMontville, CT
Onsite

About The Position

This position is responsible for supervising the Bankers and Front Window Cashiers. The role involves assisting the Cashiering Operations Shift Manager with daily operations, including supervising, training, and counseling employees. It also requires ensuring compliance with casino regulatory rules and regulations, as well as casino internal and accounting controls to safeguard company assets. The position handles customer service and employee-related problems professionally. In the absence of the Cashiering Operations Shift Manager, this role assumes their responsibilities. The incumbent will also work a variety of jobs in the department as needed.

Requirements

  • High School Diploma or equivalent
  • Two years of casino currency handling experience
  • Good written and verbal communication skills
  • Good organizational and multi-tasking skills and the ability to delegate tasks
  • Knowledge of the Front Windows and Banks
  • Knowledge of casinos computer management system
  • Must attend all appropriate Human Resources Supervisor Training classes
  • Knowledge of Outlook, ACSC, NRT/Certegy and ERP computer systems
  • Knowledge of the casino computer management system

Responsibilities

  • Supervising, training, and counseling of employees
  • Ensuring compliance with casino regulatory rules and regulations
  • Ensuring compliance with casino internal and accounting controls in order to safeguard the company's assets
  • Handles customer service and employee related problems professionally
  • Assumes Cashiering Operations Shift Manager’s responsibilities, in their absence
  • Works a variety of jobs in the department, as needed
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