Cashiering Reconciliation Specialist (Accounting Technician II)

San Diego State University • San Diego, CA

10d • $4,037 - $5,881 • Onsite

About The Position

San Diego State University is seeking a customer-focused and detail-oriented Cashiering Reconciliation Specialist to support the University Bursar’s Office by providing student account services, processing financial transactions, and ensuring compliance with university, state, and federal policies. This role serves as a key resource for students, parents, faculty, and staff while supporting accurate financial operations and student success.

Requirements

• Equivalent to three years of progressively responsible financial record-keeping experience.
• Any equivalent combination of education and experience which provides the required knowledge and abilities.
• Prior customer service experience.
• Thorough knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices.
• Experience applying accounting procedures and practices to the analysis of basic accounting problems.
• Experience in analyzing and interpreting accounting data.
• Experience applying problem-solving techniques in finding solutions to basic accounting problems.
• Ability to provide accurate information and explain University policies and procedures to Students, Staff and Parents.
• Ability to work closely and cooperatively with various campus departments.
• Applicants must currently be authorized to work in the United States on a full-time basis.

Nice To Haves

• Experience in a university student account or cashiering environment preferred.
• Experience using an enterprise computer system preferred.

Responsibilities

• Process student account transactions, including refunds, billings, account adjustments, and payment reconciliations.
• Reconcile daily financial activity, prepare reports, support campus audits, and ensure accurate financial records.
• Maintain data integrity by reviewing transactions and resolving discrepancies in compliance with university policies.
• Assist students, parents, and campus partners with inquiries related to student accounts, payments, financial aid, refunds, and account access.
• Review and process student account documents, explain university policies, and resolve account-related issues, including collections and payment concerns.
• Provide guidance to new staff and student assistants to support quality customer service.
• Partner with campus departments to support student programs, enrollment services, and financial aid initiatives.
• Coordinate specialized programs, participate in committees, and provide guidance on Bursar's Office policies and procedures.

Benefits

• 15 paid holidays, vacation, and sick leave.
• CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Medical, dental, and vision options at low or no cost.
• CSU tuition fee waiver for employees and eligible dependents.
• FlexCash, life and disability insurance, legal and pet plans.
• Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree