(NEX NORFOLK) CASHIER

NEXCOM•Norfolk, VA

4d•Onsite

About The Position

As a Cashier, you will be the face of our company, highlighting our brand and image while building our reputation for valuing customers. You will be directly responsible for assisting customers, helping them recognize the need for our products and services. The role requires the ability to learn about what we sell and articulate our purpose in an educational, insightful, and professional manner. A positive and outgoing nature is essential for serving others and making a positive impact on the organization.

Requirements

Product Knowledge
Knowledge of Point-of-Sale systems
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers, and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication, and division
Ability to use a calculator and calculate percentages
Ability to make change in American monetary units
Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative independent of direct supervision
Enthusiastic, friendly, and energetic with a desire to provide outstanding service

Nice To Haves

Retail or relevant work experience preferred but not required
High school graduate or equivalent preferred

Responsibilities

Proactively engage and make a connection with customers
Ask questions and listen to customer's needs
Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card
Provide premier customer service
Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes
Maintain check-out area appearance
Move and re-stock bags/packaging materials/labels
Interact with customer to ensure they found everything they needed
Make suggestions to customer on latest trends and current promotions based on customer's individual needs
Using a Point-of-Sales system, process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer
Maintain change funds and account for sales receipts
Complete various forms of paperwork, reports, and reconciliation
Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed (May participate in periodic inventories)
Adhere to assigned work schedule
Accurate and complete follow through on work assignments
Perform other duties as assigned