(NEX NORFOLK) SALES ASSOCIATE - UNIFORMS

NEXCOM•Norfolk, VA

11h•Onsite

About The Position

As a sales associate, you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. The role requires capability in learning about the products sold and articulating the company's purpose in an educational, insightful, and professional manner. A positive and outgoing nature is essential, enjoying serving others and making a positive impact on the organization.

Requirements

Basic knowledge of products merchandise
No experience required
Strong interpersonal and communication skills
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to effectively communicate with customers, peers and management
Ability to communicate on the telephone with proper etiquette
Basic math functions such as addition, subtraction, multiplication and division
Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative independent of direct supervision
Enthusiastic, friendly and energetic with a desire to provide outstanding service

Nice To Haves

Retail experience preferred
High school graduate or equivalent preferred

Responsibilities

Proactively engage and make a connection with customers
Asking questions and listening to customer's needs
Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card
Provide premier customer service
Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes
Maintaining store appearance
Cross-selling products and knowing layout of the store
Make suggestions to customer on latest trends and current promotions based on customer's individual needs
Upselling products
Learning product features; keeping up with the latest trends; leveraging company tools and technology to confidently provide the customer with product knowledge specs
Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer
Completing various forms of paperwork/reports and reconciliation
Be the keeper of merchandise; complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed
May participate in periodic inventories
Adherence to assigned work schedule
Accurate and complete follow through on work assignments
Other Duties as assigned