About The Position

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Requirements

  • Communicates Effectively
  • Customer Focus
  • Interpersonal skills
  • Cash Handling
  • Highschool Diploma or Equivalent
  • 1 to 2 years Retail or Cash experience an asset

Responsibilities

  • Ensures Customer Satisfaction Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
  • Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
  • Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
  • Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
  • Maintains Safety, Security and Shrink Mitigation
  • Follows all Safety and Loss Prevention policies and procedures.
  • Follows processes on the front-end designed to mitigate shrink and protect assets.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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