Part Time Cashier (San Marcos)

Austin Habitat for Humanity•San Marcos, TX

About The Position

Austin Habitat for Humanity is seeking a part-time Cashier for its San Marcos ReStore. Reporting to the ReStore Manager, the Cashier provides excellent customer service as a first point of contact for retail customers and maintains the sales floor to support an enjoyable shopping experience. The role handles checkout and point-of-sale transactions, assists with customer questions and complaints, follows procedures for cash, credit cards, pricing, returns, exchanges, and sold-item holds, and supports the store through clerical, inventory, merchandising, and upkeep duties. The Cashier also assists volunteers and donors, communicates the organization’s mission and values, and performs other duties as directed.

Requirements

Experience in cash handling.
Ability to provide exceptional customer service.
Ability to handle customer complaints professionally.
Ability to work in a fast-paced environment.
Ability to stand for long periods.
Experience merchandising items.
Ability to lift 25 pounds frequently and on a regular basis.
Effective written and oral communication skills.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to understand and carry out written, oral, or diagram-based instructions using common sense.
Ability to address problems involving several concrete variables in standardized situations.
Ability to work with little supervision.
Ability to perform the physical activities described, including standing, walking, sitting, handling objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching or crawling, and talking or hearing; taste or smell may also be required.
Ability to work in weather conditions prevalent at the time.

Nice To Haves

Bilingual in Spanish and English.

Responsibilities

Provide customers with knowledgeable, courteous, and prompt service.
Assist customers with complaints and questions, guide them to requested merchandise, and explain store procedures.
Use the ReStore point-of-sale system and classify items at checkout.
Follow procedures for cash and credit card transactions.
Understand and apply the store’s pricing system, follow price changes, and handle pricing conflicts.
Complete sold-item forms and explain holding and pickup guidelines.
Follow return, exchange, and credit procedures.
Perform miscellaneous clerical duties, screen incoming calls and voicemail, and maintain CSR Program paperwork and reporting.
Enter donated-goods receipts and create signage for store products.
Restock merchandise at the sales counter and prepare and deliver the weekly office-supplies order.
Participate in annual inventory and periodic inventory of PM product.
Help maintain the cleanliness of the cash area and perform store upkeep such as sweeping, mopping, vacuuming, wiping shelves, cleaning restrooms, and dusting.
Occasionally greet donors and customers, receive donations, and provide donation receipts.
Provide volunteers with a meaningful volunteer experience and assist other staff members when needed.
Communicate the organization’s mission and values effectively.
Maintain a professional appearance in uniform and perform other duties as directed.