Cashier

Goodwill Industries of Houston•Katy, TX

15d•Onsite

About The Position

Responsible for providing high-quality customer service and smooth interactions that align with GWH’s service standards. Responsible for collecting payment for merchandise by accurately itemizing and totaling customer purchases and processing transactions. Assist in merchandising priced goods to the sales floor in designated areas while keeping the sales floor clean, organized, attractive, and easy to shop. Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work.

Requirements

Ability to operate electronic cash registers, credit card devices, and Point of Sale (POS) systems accurately.
Ability to move merchandise efficiently and in a timely manner.
Ability to arrange new goods merchandise and queue items according to planograms and store layouts.
Ability to maintain store recovery standards.
Ability to keep the cash wrap area clean and well-organized.
Ability to perform housekeeping duties across assigned sales floor areas and restrooms.
Ability to assist in maintaining the safety and security of GWH associates, customers, and company property.
Ability to perform necessary janitorial work.
Must report all work incidents and injuries immediately.

Responsibilities

Greet each customer and assist with basic questions about store operations, merchandise, and programs to create a positive shopping experience.
Operate electronic cash registers, credit card devices, and Point of Sale (POS) systems accurately while obtaining payment for customer purchases.
Inform customers about the Loyalty Rewards Program by clearly explaining its benefits and helping them enroll.
Promote and encourage customer participation in Change Round Up by explaining its purpose of supporting GWH’s mission and program services.
Move merchandise efficiently and in a timely manner from processing areas to the appropriate sales floor area.
Arrange new goods merchandise and queue items according to the planograms and store layouts to ensure consistent product flow and optimal customer access.
Maintain a full sales floor by keeping racks and shelves stocked, organized, visually appealing, and by rotating merchandise and removing older items, and ensuring the store is “Fresh, Full, and Friendly.”
Maintain store recovery standards by completing the 5-Minute Drill and ensuring cleanliness, organization, and consistent merchandising in assigned areas.
Keep the cash wrap area clean and well-organized, removing hangers as necessary to ensure smooth transaction flows.
Perform housekeeping duties across assigned sales floor areas and restrooms, ensuring spaces remain clean, safe, and free of clutter.
Assist in maintaining the safety and security of GWH associates, customers, and company property.
Perform necessary janitorial work.
Must report all work incidents and injuries immediately.