CASHIER- Union

Memphis Goodwill•Memphis, TN

About The Position

The Cashier greets customers by phone and in person in a prompt, friendly, and courteous manner and offers assistance. The role operates the point-of-sale system, handles transactions and cash, and supports the Change Round-up program. It also includes maintaining clean and organized checkout and sales areas, assisting with promotions, stocking and rotating merchandise, following safety and agency policies, and helping train new cashiers. The Cashier attends assigned training and may participate in activities outside Goodwill, while performing other duties as assigned by the Team Leader Coach.

Responsibilities

  • Greet customers by phone and in person promptly, courteously, and in a friendly manner, and offer assistance.
  • Operate the POS system to ensure accurate and efficient sales data, pricing, and merchandise information codes.
  • Handle cash and transactions properly, including processing coupons and discounts.
  • Ask every customer to round up change to support Memphis Goodwill’s community mission, and maintain the integrity of the Change Round-up program.
  • Clean front doors, counters, glass, display cases, and the front of the store; return carts and baskets to designated areas and unsold merchandise to the proper area.
  • Assist with promotions, including customer information, postings, and special signs or displays.
  • Keep counters, showcases, and cash wraps stocked, neat, and clean.
  • Work safely, handle material movement equipment properly, and report safety hazards or concerns.
  • Assist in training new cashiers.
  • Clean dressing rooms and rehang clothes as needed.
  • Place apparel, wares, shoes, and accessories in the correct sales-floor locations and rotate merchandise as needed.
  • Follow Memphis Goodwill policies and procedures, including safety practices and reporting hazards and injuries to the Team Leader Coach.
  • Follow Agency and GGC policies and procedures regarding theft, pilferage, and cash receipts.
  • Perform assigned duties in accordance with the organization’s Guiding Principles.
  • Participate in activities outside Goodwill when asked.
  • Attend in-service sessions and related training as assigned by the Team Leader Coach.
  • Perform other duties as assigned by the Team Leader Coach.
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