Cashier - DUC Food Court

Universities of WisconsinStevens Point, WI
Onsite

About The Position

Accepting work-study and regular pay applicants. This role provides a positive customer experience with fair, friendly, and courteous service. Responsibilities include registering sales, processing transactions, resolving customer issues, and assisting with front-of-house duties when business is slow. The position requires attending mandatory staff meetings and completing required trainings such as PCI Compliance and Information Security. Employees are held accountable to policies outlined in the University Dining Student Employment Handbook and department-specific policies.

Requirements

  • Must be able to work a minimum of 8 hours per week.
  • Have excellent math skills; specifically dealing with money and making change.
  • Be able to handle working in a fast-paced environment.
  • Ability to stand on hard floors for an extended period of time.
  • All applicants must be at least a part-time student (enrolled in at least 6 undergraduate or 5 graduate credits) and be in good academic standing (cumulative and semester GPAs of 2.0 or higher).
  • Applicants must pass a criminal background check (only criminal activity directly pertaining to the position description will be evaluated.)
  • Successful applicants must pass all UWSP mandatory trainings along with department specific (food handling) trainings as part of their employment onboarding.
  • Upon the completion of the eight-week probationary period, the staff supervisor will conduct a performance evaluation with results impacting the students’ future.

Nice To Haves

  • Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Responsibilities

  • Provides a positive customer experience with fair, friendly, and courteous service.
  • Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
  • Resolves customers’ issues and answers questions.
  • Bag purchases if needed.
  • Processes return transactions.
  • Assist with front of house duties (cleaning tables, sweeping, garbage removal, and checking/refilling/cleaning condiments and beverage stations) when business is slow at the register.
  • Managing transactions with customers using cash register.
  • Scanning goods and ensuring pricing is accurate.
  • Collecting payments whether in cash, credit card or Pointer ID card.
  • Issue receipts, refunds, or change.
  • Cross-sell products and introduce new merchandise items.
  • Answer customer questions and provide a professional experience for customers.
  • Follow proper reporting procedures if theft is observed.
  • Attending mandatory staff meetings.
  • Completing University Dining Orientation and all mandatory trainings (including PCI (credit card) Compliance and Information Security training) upon hiring.
  • Being held accountable and abide to the policies outlined in the University Dining Student Employment Handbook and any department specific policies, procedures, and expectations.

Benefits

  • The skills you learn here are transferable and will help you within any career path while also giving you valuable work experience to strengthen your resume.
  • Gain experience in: Job Knowledge, Personal Development, Responsibility/Task Completion, Customer Service, Community Engagement, Inclusivity at Work, Work Practices, Judgement/Problem Solving.
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