Cashier - FB - That Chicken Place

Bally's Chicago•East St. Louis, IL

13d•Onsite

About The Position

This position is for a Cashier at "That Chicken Place". The role involves participating in meetings, providing exceptional customer service, operating the point of sales system, and maintaining a balanced bank. The cashier must be knowledgeable about the company's products and follow all cash handling policies and procedures. Success in this role relies on salesmanship and customer service skills. The cashier will communicate with guests, build rapport, and engage in friendly conversations, while also reporting any guest service issues or product shortages to management. Responsibilities include serving food/drink, greeting and seating guests, bussing tables, running food/drink, performing side work, and other normal functions to service guests. The role also requires keeping workstations stocked, clean, safe, and organized, and adhering to the company's attendance policy and other regulations. The cashier must be able to complete assigned tasks, prioritize needs, manage resources, and report safety hazards or maintenance issues. Ensuring proper steps of service and meeting guest needs are crucial. Other duties may be assigned.

Requirements

1 year Cash handling experience in a fast-paced environment, required
Food Handler Certification, required
High School Diploma/GED, required
Must be 21 years of age or older
Must have basic mathematical skills
Hep A vaccination on, or before, first day of work
Must be able to work Weekends and Holidays

Responsibilities

Participate regularly in departmental and company meetings
Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
Properly operates the point of sales system and accounts for all service items by ringing them into the system and keeping a balanced bank.
Knowledgeable in the products the company serves.
Understand and follows all Draft Kings at Casino Queen cash handling policies and procedures.
Understands salesmanship and customer service is what makes this position successful for the company and the team members.
Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
Communicates all guest service opportunities and product shortages or issues to management.
Serves food/drink, greets and seats guests, busses and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
Sets and keeps workstations and surrounding work areas, properly stocked, clean, safe and organized.
Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
Able to satisfactorily complete assignable work tasks requested by the departmental leaders
Must proactively prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Ensures the proper steps of service, and our guests needs, are being met.
Other duties as assigned