SE Heilman Dining Cashier

University of Richmond
Onsite

About The Position

The Cashier serves as the point-of-first-contact for all Dining Services customers. The Cashier greets customers, provides information, and operates a point-of-sale system to conduct cash, credit card, and campus card transactions.

Requirements

  • Knowledge of basic mathematics.
  • Basic knowledge of computers and the ability to learn software.
  • Ability to efficiently and accurately operate point-of-sale register systems.
  • Skilled in reading and written and verbal communication.
  • Ability to use effective time management to accomplish tasks.
  • Ability to understand and follow written and verbal instructions and procedures.
  • Ability to exercise flexibility and to work calmly and efficiently under pressure in a fast-paced environment with frequent interruptions.
  • Ability to provide a high level of customer service.
  • Ability to maintain established quality control standards.
  • Ability to work cooperatively as a part of a team.

Responsibilities

  • Operates point-of-sales system to conduct cash, credit card, departmental charges, and SpiderCard transactions.
  • Follows established cash-handling procedures.
  • Ensures an adequate on-hand supply of cash and change.
  • Sorts, counts, and wraps currency and coins.
  • Maintains logs as directed.
  • Maintains a clean and orderly cashier station.
  • Maintains cleanliness of lobby area; picks up trash in lobby; cleans dining rooms as required.
  • Manages daily cleaning, stocking, and organizing for all equipment, storeroom, and sales floor. Stores stock items according to established procedures.
  • Counts, receives, and verifies deliveries against invoices to ensure accuracy. Examines and inspects stock items for wear, defects, damage, or unsafe handling. Conducts inventories. Reports all discrepancies. Transports stock, as necessary.
  • Monitors and records temperatures of foods stored in refrigeration and heating equipment to ensure safe temperatures.
  • Trains new employees.
  • Performs other duties as assigned.
  • Greets customers; provides prompt, courteous service to all customers and resolves their questions or needs.
  • Answers telephone and assists callers.
  • Enforces general Dining Services regulations.
  • Communicates any customer or operational needs to managers.
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