Cashier - Upper DeBot Dining Center

Universities of Wisconsin•Stevens Point, WI

3d•Onsite

About The Position

Accepting work-study and regular pay applicants for the Cashier position at the Upper DeBot Dining Center. This role provides a positive customer experience with fair, friendly, and courteous service. Responsibilities include registering sales, processing returns, resolving customer issues, and assisting with front-of-house duties when business is slow. The position requires managing transactions, ensuring accurate pricing, collecting payments, issuing receipts, and cross-selling products. Successful candidates will attend mandatory staff meetings and complete required trainings, including PCI Compliance and Information Security. Adherence to the University Dining Student Employment Handbook and department-specific policies is expected.

Requirements

Must be able to work a minimum of 8 hours per week with at least two night/weekend shifts per month.
Have excellent math skills; specifically dealing with money and making change.
Be able to handle working in a fast-paced environment.
Ability to stand on hard floors for an extended period of time.
All applicants must be at least a part-time student (enrolled in at least 6 undergraduate or 5 graduate credits) and be in good academic standing (cumulative and semester GPAs of 2.0 or higher).
Applicants must pass a criminal background check (only criminal activity directly pertaining to the position description will be evaluated.)
Successful applicants must pass all UWSP mandatory trainings along with department specific (food handling) trainings as part of their employment onboarding.
Upon the completion of the eight-week probationary period, the staff supervisor will conduct a performance evaluation with results impacting the students’ future.

Responsibilities

Provides a positive customer experience with fair, friendly, and courteous service.
Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
Resolves customers’ issues and answers questions.
Assists with front of house duties when business is slow at the register.
Processes return transactions.
Manages transactions with customers using cash register.
Scans goods and ensures pricing is accurate.
Collects payments whether in cash or card.
Issues receipts, refunds, or change.
Cross-sells products and introduces new merchandise items.
Answers customer questions and provides a professional experience for customers.
Follows proper reporting procedures if theft is observed.
Assists with front of house duties (cleaning tables, sweeping, checking/cleaning/refilling condiments and beverage stations) when business is slow at the register.
Attends mandatory staff meetings.
Completes University Dining Orientation and all mandatory trainings (including PCI (credit card) Compliance and Information Security training) upon hiring.
Is held accountable and abides to the policies outlined in the University Dining Student Employment Handbook and any department specific policies, procedures, and expectations.