Cashier - Lake Oswego

ZUPAN Enterprises oregon•Lake Oswego, OR

2d•Onsite

About The Position

We’re looking for a Cashier to provide fast, friendly, and accurate checkout service while delivering excellent customer care. In this role, you’ll handle transactions, answer customer questions, and ensure a positive shopping experience. You’ll also work closely with co-workers and department managers to make sure departmental goals are met or exceeded, all while serving and selling the highest quality products.

Requirements

Ability to multi-task and work at different paces, meet deadlines, and have reliable attendance.
Excellent customer service skills and a positive attitude.
Ability to collaborate as well as be self-directed.
Ability to manage multiple assignments at once.
Strong attention to detail and accuracy.
Ability to learn basic knowledge of all service departments and have a good understanding of products in the store.
Ability to follow instructions and procedures.
Effective time management skills, strong work ethic and integrity.
Able to answer customer questions in a clear and service-oriented manner.
Ability to understand and follow written and verbal instructions.
Ability to effectively present information to and respond to questions from other managers, store managers, vendors & customers.
Strong basic math skills including the ability to add, multiply, divide, subtract and calculate percentages.
Ability to apply concepts such as fractions, percentages and discounts.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to solve practical problems.

Nice To Haves

Prior cashier and grocery experience desired.
Prior experience in a customer service position.

Responsibilities

Provide our customers with exceptional customer service.
Give the customer your full attention, greeting all customers in department.
Respond in a timely manner to all customer questions and requests.
Understand why our products are different than conventional stores and be able to explain to customers.
Develop of strong familiarity of the products in the store. Memorize produce codes to ensure customers are charged for the correct item.
Effectively operates the cash register; receives payment from customers, makes change as needed and ensures security and accuracy of cash contained in the cash drawer.
Count and organize cash drawer (till) at the end of shift.
Notify a floor manager/PIC when a cash pick-up or change is needed.
When needed, consult with a department manager or floor manager/PIC to obtain correct pricing for a product (for items not on file). Ensure the customer is charged the correct amount for the product.
Follow all Cashier Policies and Procedures to ensure proper handling of gift cards, food stamps, credit and debit cards, associate discount cards, and usage of personal checks.
Refunds cash or issues credit to customers for returned merchandise.
Keep the register area clean and well stocked.
Work with team members to ensure the selling floor/aisles are cleared and well maintained.
Ensure all customer purchases are packaged correctly. Request carry out service for all customers who require assistance.
Answer telephones with proper etiquette.
Adhere to state laws regarding the purchase/sale of alcohol products.
Bag groceries for fellow cashiers and gather shopping carts when time permits.
Regular and reliable attendance.