Cashier - Ogden Hill Of Montg

Penney OpCo LLC • Montgomery, IL

7d • Onsite

About The Position

The Cashier is accountable for the customer service and sales experience, maintaining checkout standards, assisting with general operations such as Omnichannel, recovery, and inventory, and upholding shrink and safety standards while meeting role performance expectations.

The role includes greeting and assisting customers, completing checkout processes and returns, supporting checkout merchandising and replenishment, and helping with operational tasks as needed. Cashiers are expected to consistently demonstrate JCPenney’s WORTH behaviors and meet established performance standards.

Requirements

• Provide great customer service and cooperate with others while building positive, inclusive, and respectful relationships.
• Take accountability for personal actions and outcomes.
• Solve problems and make smart decisions that drive sales, profit, or customer service.
• Execute work efficiently and effectively and maintain high standards to achieve results.
• Adapt quickly to changing situations with energy and a positive attitude.
• Show confidence and courage to do what is right, and take action with energy and urgency.

Responsibilities

• Greet and assist customers while providing excellent customer service and consistently demonstrating WORTH behaviors.
• Engage customers, help resolve problems, and assist with credit, rewards, and gift card programs.
• Promote Findmore and other programs intended to drive sales and enhance customer service.
• Complete checkout processes, including returns and re-ticketing.
• Assist with signing and merchandising standards at checkouts, including stocking and merchandising Impulse Fixtures and replenishment.
• Call proactively for assistance when additional checkout help is needed.
• Use the Point of Sale on a Mobile Warrior device to support line management.
• Assist with Omnichannel efforts as needed.
• Assist with recovery, put backs, and fitting room maintenance as needed.
• Participate in annual inventory processes.
• Support company shrink and safety initiatives.
• Consistently meet established performance standards, including iCAP, product and service sales, customer service, profit, productivity, and attendance.
• Solve problems and make decisions that support sales, profit, and customer service; work efficiently and effectively; and take accountability for results.
• Build positive, inclusive, and respectful relationships and proactively take action to improve the customer experience.

Benefits

• Medical, dental, and vision benefits, if eligible.
• Term life insurance, if eligible.
• Paid vacation and holidays, if eligible.
• 401(k) with Company match, if eligible.
• Associate discount on JCPenney merchandise.
• Additional compensation for eligible store hourly associates scheduled to work on designated holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed