Cashier - Lakeland Sq

Penney OpCo LLC • Lakeland, FL

7d

About The Position

As a Cashier at JCPenney, you are accountable for the customer service and sales experience. The role includes maintaining checkout standards, assisting with general operations such as Omnichannel, recovery, and inventory, and upholding shrink and safety standards while meeting role performance expectations.

Cashiers greet and assist customers, support checkout processes, and contribute to store operations. They help provide a positive customer experience by resolving problems, supporting credit, rewards, and gift card programs, and promoting Findmore and other sales and service programs.

The role also supports company initiatives and consistent performance in customer service, sales, profit, productivity, and attendance. The stated pay range is USD $15.00 to $18.75 per hour.

Requirements

• Provide great customer service and build positive, inclusive, and respectful relationships.
• Solve problems and make smart decisions that support sales, profit, and customer service.
• Execute work efficiently and effectively and take accountability for actions and outcomes.
• Proactively seek ways to improve the customer experience and take action with energy and urgency.
• Adapt quickly to changing situations with energy and a positive attitude.

Responsibilities

• Greet and assist customers while providing excellent customer service and consistently demonstrating WORTH behaviors.
• Engage customers enthusiastically, help resolve problems, and assist with credit, rewards, and gift card programs.
• Promote Findmore and other programs intended to drive sales and enhance customer service.
• Complete checkout processes, including returns and re-ticketing.
• Assist with signing and merchandising standards at checkouts, and stock and merchandise Impulse Fixtures and replenishment.
• Call proactively for assistance when additional checkout support is needed.
• Use Point of Sale on a Mobile Warrior device to support line management.
• Assist with Omnichannel efforts as needed.
• Assist with recovery, put backs, and fitting room maintenance as needed.
• Participate in annual inventory processes.
• Support company shrink and safety initiatives.
• Consistently meet established role performance standards, including the iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Benefits

• Competitive benefits package, if eligible, including medical, dental, and vision coverage and term life insurance.
• Paid vacation and holidays for eligible associates.
• 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Eligible store hourly associates scheduled to work on a designated holiday receive additional compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed