Cashier/Server

Pitzer College • Claremont, CA

1d • Onsite

About The Position

Cashiering includes greeting all guests as they enter the dining hall. Set up and break down dining hall food décor and maintain the organization and cleanliness of the dining area and front desk. Process payments with ID/meal cards, cash and pre-authorized attendance lists. Post menus and signage. Implement department policies for take-out meals, serviceware and reusable to-go containers. Line Service includes being knowledgeable about the daily menu and serve guests on the line as scheduled. Set up, maintain and clean serving line. Adhere to sanitation and food safety standards. Duties fluctuate between cashiering and serving as scheduled. Cross-training is provided. Great customer service is a key element of this job. This is a bargaining unit position. Union dues are required. Cashier Duties: Ensure all signage and menus are in their proper place and well-presented prior to opening for the meal period. Ensure the cashier’s desk is neat and well presented. Greet every customer with a smile and a “welcome”. Process payments and change at correct rates using ID/meal cards, cash, and pre-authorized attendee lists. Answer questions about general dining hall operations. Count out the cash sales from the meal and complete the cash reconciliation work sheet. Deposit all sales with the Café Manager and receives verifying signature. Wipe down tables and chairs throughout the meal period and at its conclusion, as well as picking up all remaining trash and soiled serviceware, ensuring that the dining room is clean for the next meal period. Maintain and restock condiments station, napkins, salt & pepper shakers, table tents and cashier’s desk. Sweep and vacuum carpets and assist with mopping up of spills. Complete daily additional cleaning duties as per weekly cleaning schedule. Prepare dining room areas for regular pest control services. Server Duties: Work with the Lead Cook or Chef to organize and set-up the entrée offerings at each meal. Garnish station with appropriate fare and verify the accuracy of signage prior to opening. Greet guests within the servery and know the menu offerings of the day, referring any guest with allergen questions to a manager. Clean and restock the hotline as necessary. Play an important communications role in the batch cooking system to ensure the freshest food possible. Utilize the time/temp log to ensure food safety. Return leftover foods to the kitchen prior to going on break. Put all signage away at the end of meal period. Clean and sanitize the entrée line at the conclusion of the meal. Responsible for daily sanitation, including “clean as you go” practices of work area. (Stainless and sneeze guards cleaned and sanitized, floor in immediate area swept). Uphold servery policies and procedures and communicate customer feedback to the General Manager and Executive Chef. Fill in as Utility worker per business needs. Help and assemble grab and go food items. Perform other essential duties and tasks specific to the position and as assigned by management. Late-Night Snack Program Duties: (If assigned - Temporary: as long as program exists) Perform regular cashier/server duties, including Z report preparation and cash reconciliation. Responsible for smooth operation of late-night snack period. Assist with efforts of staff for set-up, service and clean-up.

Requirements

• High school diploma or GED; or any combination of education and experience that provides the required knowledge, skills and abilities.
• At least six months of directly related experience in a high-volume, fast-paced environment with a heavy workload.
• Ability to operate a cash register, including providing accurate change when needed.
• Ability to learn to use the card swiping system.
• Solid mathematical skills to successfully perform daily cash reconciliations.
• Ability to follow and provide written and oral instructions in English.
• Ability to stand, walk, bend, climb, push, pull, stoop, twist, stretch, and lift boxes and other heavy items up to 35 pounds without assistance.
• Must be able to work on feet for prolonged periods of time.
• Ability to work cooperatively and effectively with a diverse community of co-workers, students, faculty, and staff.
• Ability to work in a fast-paced work environment.
• Must be friendly and have excellent customer service skills.
• Awareness of the importance of sanitation standards for food safety.
• Must have and maintain a valid California Food Handler’s Permit.

Responsibilities

• Greet all guests as they enter the dining hall.
• Set up and break down dining hall food décor.
• Maintain the organization and cleanliness of the dining area and front desk.
• Process payments with ID/meal cards, cash and pre-authorized attendance lists.
• Post menus and signage.
• Implement department policies for take-out meals, serviceware and reusable to-go containers.
• Be knowledgeable about the daily menu.
• Serve guests on the line as scheduled.
• Set up, maintain and clean serving line.
• Adhere to sanitation and food safety standards.
• Ensure all signage and menus are in their proper place and well-presented prior to opening for the meal period.
• Ensure the cashier’s desk is neat and well presented.
• Greet every customer with a smile and a “welcome”.
• Process payments and change at correct rates using ID/meal cards, cash, and pre-authorized attendee lists.
• Answer questions about general dining hall operations.
• Count out the cash sales from the meal and complete the cash reconciliation work sheet.
• Deposit all sales with the Café Manager and receives verifying signature.
• Wipe down tables and chairs throughout the meal period and at its conclusion.
• Pick up all remaining trash and soiled serviceware, ensuring that the dining room is clean for the next meal period.
• Maintain and restock condiments station, napkins, salt & pepper shakers, table tents and cashier’s desk.
• Sweep and vacuum carpets and assist with mopping up of spills.
• Complete daily additional cleaning duties as per weekly cleaning schedule.
• Prepare dining room areas for regular pest control services.
• Work with the Lead Cook or Chef to organize and set-up the entrée offerings at each meal.
• Garnish station with appropriate fare and verify the accuracy of signage prior to opening.
• Greet guests within the servery and know the menu offerings of the day.
• Refer any guest with allergen questions to a manager.
• Clean and restock the hotline as necessary.
• Play an important communications role in the batch cooking system to ensure the freshest food possible.
• Utilize the time/temp log to ensure food safety.
• Return leftover foods to the kitchen prior to going on break.
• Put all signage away at the end of meal period.
• Clean and sanitize the entrée line at the conclusion of the meal.
• Perform daily sanitation, including “clean as you go” practices of work area (Stainless and sneeze guards cleaned and sanitized, floor in immediate area swept).
• Uphold servery policies and procedures.
• Communicate customer feedback to the General Manager and Executive Chef.
• Fill in as Utility worker per business needs.
• Help and assemble grab and go food items.
• Perform other essential duties and tasks specific to the position and as assigned by management.
• Perform regular cashier/server duties for Late-Night Snack Program, including Z report preparation and cash reconciliation (if assigned).
• Be responsible for smooth operation of late-night snack period (if assigned).
• Assist with efforts of staff for set-up, service and clean-up for Late-Night Snack Program (if assigned).

Benefits

• Competitive compensation
• Health insurance
• Dental insurance
• Vision insurance
• Retirement savings plans
• Generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.)
• Tuition reimbursement
• Tuition exchange program participation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED