Chardon - Cashier/Sales Floor Associate

Goodwill Industries of Gr. Cleveland & East Central Ohio•Chardon, OH
•Onsite

About The Position

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a Cashier/Sales Floor Associate in Chardon, Ohio. The associate serves customers and donors, processes purchases, helps keep the store stocked and presentable, and supports a positive customer experience. The role is hourly and may be full-time or part-time. Pay is $13.40 per hour. A background check is required.

Requirements

  • Strength in mathematics.
  • Strong people and customer service skills.
  • Able to identify shades and tones of color and visually inspect clothing.
  • Background check required.

Nice To Haves

  • Computer experience preferred.
  • Prior retail experience preferred.
  • High school diploma or GED preferred.

Responsibilities

  • Ensure donor and customer satisfaction.
  • Itemize purchases using the point-of-sale (POS) system, handle cash, make change, and implement agency programs such as Round Up and Loyalty.
  • Use POS software to enter starting and ending cash amounts and maintain accurate customer records.
  • Handle customer disputes, make exchanges according to policy, and assist customers in a friendly and helpful manner.
  • Assist with stock rotation and merchandise racks, shelves, and other displays in a presentable manner.
  • Assist store team leadership in training new personnel.
  • Help maintain a clean store by cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
  • Assist with floor running, apparel rotation, and cleaning dressing rooms as needed.
  • Follow agency safety policies and guidelines and work with supervisors and team members to address identified safety concerns.
  • Embody DGR (Donated Goods Retail) MODE Guiding Principles.
  • End every transaction with “You changed a life today, Thank you!”
  • Perform other duties as assigned.

Benefits

  • Bonus incentive plan
  • Daily Pay
  • Generous paid time off
  • Retirement planning with company match
  • Employee Assistance Program
  • Employee discount
  • Medical, dental, and vision benefits at a fraction of the premium cost for full-time employees
  • Short-term and long-term disability insurance at no cost for full-time employees
  • Life insurance at no cost for full-time employees
  • Paid holidays for full-time employees
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