1187 - CASHIER/SALES ASSOCIATE - DEERWOOD

GATE HR•Jacksonville, FL

About The Position

The Cashier/Sales Associate supports current and future store goals by following GATE Operations Division procedures and programs. The role participates in daily store operations, including food service, and learns, participates in, and trains on current and future programs while monitoring progress and helping ensure employees uphold GATE standards. The associate provides customer service, handles payments, maintains store cleanliness and merchandise, operates store equipment, and supports a safe and positive team environment.

Requirements

  • Must be of legal age to sell alcohol and tobacco products.
  • Must successfully complete a pre-employment drug screening and background check.
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Must be able to speak, read, write, and comprehend English sufficiently to communicate effectively with customers and team members.
  • Must be detail-oriented and have strong organizational skills.
  • Must possess basic reading, writing, and math skills, including addition, subtraction, multiplication, and division.
  • Must be able to operate a personal computer.
  • Must be able to understand and comply with company policies and procedures relating to robberies and the safe and proper handling of petroleum products.
  • Must be able to stand for extended periods, lift, carry, and move up to 50 pounds, perform repetitive movements over long periods, and bend, kneel, stoop, and reach overhead.
  • Must be able to work in varying and extreme temperatures.

Responsibilities

  • Participate in daily store operations, including food service, and follow GATE procedures and programs.
  • Attend required training, safety courses, office meetings, and departmental meetings.
  • Arrive on time and follow GATE attendance, uniform, and appearance standards.
  • Report safety hazards, follow up to ensure hazards are corrected, and help maintain a safe work environment.
  • Comply with applicable federal, state, and local regulations and company policies, including policies for robberies and safe handling of petroleum products.
  • Keep the store clean and well-stocked; perform merchandising tasks such as stocking shelves, setting prices, blocking and fronting shelves, placing window banners and in-store point-of-sale materials, and checking product dates.
  • Perform minor repairs and maintenance of store equipment and operate equipment as assigned.
  • Handle payments according to GATE policies.
  • Greet customers, answer questions about products and services, address inquiries, resolve complaints, and provide a friendly and efficient checkout experience.
  • Contribute to a positive and supportive team environment and communicate accurately and positively with customers and staff.
  • Use problem-solving and de-escalation skills.
  • Operate the cash register, money order machine, electronic lottery equipment, Tach II safes, credit card machines, gasoline console, and emergency gasoline shutoff valve.
  • Perform other duties as assigned by the Store Manager.
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