Cashier's Office Student Assistant

University of Wisconsin Stevens Point•Superior, WI

9d•Onsite

About The Position

This position provides customer service to students and other University employees either on the phone or in person. The role involves processing student payments and department deposits, maintaining accurate records and confidentiality of sensitive information in compliance with FERPA rules, and supporting departmental projects and special assignments. The assistant will use campus systems and basic office software, and must follow all university policies and procedures while maintaining professional standards.

Requirements

Current student enrollment at a University of Wisconsin institution.
Ability to use campus systems and basic office software (e.g. Transact, Peoplesoft, Workday, Excel).
Understanding of FERPA rules for maintaining confidentiality.
Willingness to undergo a criminal background check.
Willingness to undergo a personnel file review check for employee misconduct if prior work history with Universities of Wisconsin or State of Wisconsin agencies exists.
Willingness to have references answer questions regarding employee misconduct, sexual violence and sexual harassment.
Verification of identity and legal right to work in the United States.

Responsibilities

Provide customer service to student and other University employees either on the phone or in person.
Process student payments and department deposits as needed.
Maintain accurate records and confidentiality of sensitive information - paying close to FERPA rules.
Support departmental projects and special assignments as needed.
Use campus systems and basic office software (e.g. Transact, Peoplesoft, Workday, Excel).
Follow all university policies, procedures, and maintain professional standards.