Cashier/Runner CO

Torchy's Tacos•Colorado Springs, CO

About The Position

As a member of Torchy’s Hospitality Team, the Cashier/Runner helps create a memorable guest experience by greeting guests, taking and processing orders, making recommendations, running food, and keeping guest-facing areas clean and inviting. The role works collaboratively with managers, kitchen staff, and the Hospitality Team to resolve problems and provide smooth, efficient service. Team members may also perform other duties as assigned. The role calls for a friendly, outgoing approach, attentive listening, clear communication, adaptability, and close attention to detail. The position pays $15.16 per hour plus pooled tips. Flexible schedules are offered. The job posting also describes access to benefits for full-time Team Members after specified periods of employment.

Requirements

  • Strong verbal communication skills.
  • Availability to work a flexible schedule.
  • Must meet state and local requirements for Food Handler’s and Alcohol Server certifications; certifications must be obtained by the first day or within the timeline required by the location.
  • Able to lift, push, pull, or carry objects up to 40 pounds.
  • Able to stand for several hours and walk for long periods.
  • Able to bend, stretch, twist, or reach for objects on shelves of varying heights.

Nice To Haves

  • Two years of customer service work experience in the restaurant, hospitality, or retail industry.
  • Two years of experience using point-of-sale systems.

Responsibilities

  • Greet guests, understand their needs, offer suggestions, and process transactions quickly and accurately using the point-of-sale system.
  • Provide outstanding hospitality and help guests feel welcomed and valued.
  • Learn the menu and current promotions to make personalized recommendations that account for guest preferences and dietary needs.
  • Run food to tables accurately and promptly.
  • Proactively offer refills on chips and drinks and identify ways to exceed guest expectations.
  • Keep guest-facing restaurant areas neat, clean, organized, and inviting.
  • Work with managers, kitchen staff, and the Hospitality Team to resolve problems and provide efficient service.
  • Perform other duties as assigned.

Benefits

  • $15.16 per hour plus pooled tips.
  • Flexible schedules.
  • Damn Good food discount card for the employee and their spouse.
  • Access to medical, dental, and vision benefits for full-time Team Members after one year of employment.
  • 401(k) after six months of employment.
  • Paid Time Off after one year of employment.
  • Torchy’s Family Foundation support for Team Members in times of need and crisis.
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