Cashier/Receptionist (Los Alamos)

Las Clinicas Del Norte•Los Alamos, NM

3d•Onsite

About The Position

This role is responsible for ensuring the financial viability of the organization by collecting payments, balancing cash receipts, ensuring accuracy of insurance billing information, opening and closing encounters, and running reports. The position also involves maintaining patient records and scheduling, coordinating patient information and billing, providing telephone and clerical support, and ensuring the accuracy and availability of patient information. The individual will update professional skills through continuing education and contribute to the team effort through collaboration and respect. Attendance, punctuality, and workplace safety are essential. This role may involve performing other duties as assigned.

Requirements

Must have a high school diploma
Must be 18 years of age
Reliably commute or planning to relocate before starting work

Responsibilities

Collecting payments
Balancing cash receipts at the end of each business period
Ensuring the accuracy of insurance billing information
Opening and closing encounters
Running reports as requested
Informing patients of outstanding balances at time of appointment reminder calls
Making appointments including reason for visit
Entering new patient information and accurately correcting/updating information for established patients
Scheduling new and established patients
Completing reminder calls day prior to appointment to decrease patient no-show rates
Accurately entering correct patient data into patients EMR
Checking patients in and out
Collecting payments
Ensuring the accuracy of insurance billing information
Printing schedules
Running reports
Answering telephones and communicating correct information/messages to the appropriate individuals
Maintaining a positive, friendly, professional phone presence
Keeping accurate record of cash and other daily transactions to ensure accurate daily bank deposits
Ensuring that all Patient Registrations, Consent, and Financial forms are complete, have the appropriate financial documentation, signed and available as needed
Pursuing continuing education or seminars related to job responsibilities
Completing all Med Trainer courses as assigned in a timely manner
Working collaboratively, cooperatively, and in coordination with fellow team members and with others in the organization
Treating team members with respect, courtesy, and consideration
Showing understanding and the appropriate support of other team members
Maintaining regular, dependable attendance and punctuality
Maintaining physical presence at the assigned worksite
Complying with and actively supporting all applicable workplace environmental health and safety policies, work rules, and practices
Giving maximum effort to performing job functions in a manner that protects the health and safety of the incumbent, co-workers, and the general public
Providing assistance, information, guidance, and resources to diverse groups of customers, clients, and others outside of the organization
Treating customers, clients, and others in a friendly manner with professionalism, helpfulness, respect, courtesy, and consideration at all times regardless of circumstances
Interacting directly with people at the worksite on a regular basis
Performing other duties as assigned and which are deemed necessary or desirable