Cashier/Receptionist

Century Ford Mt Airy•Mt Airy, MD

8d•Onsite

About The Position

Receptionist – Join the Team at Century Ford Are you a friendly, customer-focused individual with excellent organizational skills and a positive attitude? Century Ford is seeking a part time Receptionist to join our growing team! Your hours will be Tuesday and Thursday from 3:30pm to 8pm and every other Saturday from 8am to 6pm. About the Role: As the first point of contact for our customers, you’ll play a key role in creating an exceptional dealership experience. You’ll handle incoming calls, direct customers to the appropriate departments, and assist with cashiering duties. This role also involves basic accounting tasks, including accounts receivable and payable, in a fast-paced, supportive environment.

Requirements

Experience with Microsoft Office is a plus
Strong communication skills and a customer-focused mindset
Professional appearance and demeanor
A clean driving record

Responsibilities

Accurately calculate customer bills using dealership systems
Process payments and issue receipts, ensuring all transactions are correct
Answer calls professionally, minimizing hold times and directing inquiries appropriately
Address customer concerns diplomatically, escalating issues when necessary
Provide clerical support to managers as needed
Familiarize yourself with department processes to assist customers effectively
Maintain a professional and courteous demeanor with customers and coworkers