Cashier/Receptionist

Pohanka Honda of Boerne•Boerne, TX

5d•Onsite

About The Position

Honda of Boerne is looking for a high energy and accurate Cashier/Receptionist to join their team. The Pohanka Family of Dealerships has a long history, starting as a single service repair facility in 1919 and growing to a family of dealerships. They emphasize a collaborative team approach and are interested in helping employees develop their skill sets and realize their potential.

Requirements

Available to work flexible hours on weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record

Nice To Haves

Experience with Microsoft Office suite is a plus

Responsibilities

Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently