Cashier/Host - Hawks Peak

Snoqualmie Casino & Hotel • Snoqualmie, WA

5d • Onsite

About The Position

This part-time position involves ensuring guests have a pleasant experience by greeting them with a smile, seating them in appropriate sections, performing money transactions on the POS register, and handling cash accurately. The role also includes promoting special events, assisting servers, maintaining supplies, and ensuring a clean work environment.

Requirements

• None required.
• Effective communication skills to engage with guests and team members.
• Ability to handle detailed instructions, relate to others, and maintain a courteous attitude under pressure.
• Strong math skills with experience in cash handling and the ability to operate a POS system.
• Ability to maintain confidentiality in all matters related to gaming and personnel.
• Ability to manage difficult situations tactfully and diplomatically.
• High regard for customer service and employee relations.
• Must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.
• Pre-employment drug testing is required for all positions.

Nice To Haves

• Previous guest service experience.
• Two (2) years of restaurant and cash handling experience.

Responsibilities

• Greet guests warmly, seat them in appropriate sections according to the Rotation Procedure, and ensure a comfortable dining experience.
• Ask guests for feedback on their meals and invite them back to the restaurant to maintain guest satisfaction.
• Operate the POS register, accurately handle cash, process payments, complete daily register transactions, and make deposits to the vault.
• Check back with guests during their meals to ensure they are satisfied with both the food and service.
• Inform guests about special events, promotions, and answer questions related to casino events.
• Assist servers by cleaning floors, arranging tables, refilling water glasses, and ensuring coffee cups are full.
• Keep the Supervisor updated on the business flow and seating status within the restaurant.
• Maintain adequate supplies at the cashier station and stock all necessary items.
• Complete daily and weekly cleaning duties to ensure a clean, organized, and safe work environment.
• Perform other duties as assigned by management to support the restaurant’s operations.

Benefits

• Competitive Pay: Starting salary range of $20.86/hr. - $21.90/hr., depending on experience, with opportunities for annual performance-based increases.
• Full Coverage (for full-time employees): 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days.
• 401(k)
• Employer-paid life insurance
• Long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Free meals
• Parking
• Paid breaks
• 40c/gallon gas discount
• Exciting giveaways like concert and sports tickets.
• Access to tuition reimbursement
• Certification programs
• Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed