Cashier/Host - Hawks Peak

Snoqualmie Casino & Hotel • Snoqualmie, WA

2h • Onsite

About The Position

The Cashier/Host ensures guests have a pleasant experience by greeting them with a smile, seating them in appropriate sections, performing money transactions on the POS register, and handling cash accurately. This role involves direct guest interaction, supporting servers, and maintaining the cleanliness and organization of the cashier station and dining area.

Requirements

• None required.
• Effective communication skills to engage with guests and team members.
• Ability to handle detailed instructions, relate to others, and maintain a courteous attitude under pressure.
• Strong math skills with experience in cash handling and the ability to operate a POS system.
• Ability to maintain confidentiality in all matters related to gaming and personnel.
• Ability to manage difficult situations tactfully and diplomatically.
• High regard for customer service and employee relations.
• Must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.
• Pre-employment drug testing is required for all positions.

Nice To Haves

• Previous guest service experience.
• Two (2) years of restaurant and cash handling experience.

Responsibilities

• Greet guests warmly, seat them in appropriate sections according to the Rotation Procedure, and ensure a comfortable dining experience.
• Ask guests for feedback on their meals and invite them back to the restaurant to maintain guest satisfaction.
• Operate the POS register, accurately handle cash, process payments, complete daily register transactions, and make deposits to the vault.
• Check back with guests during their meals to ensure they are satisfied with both the food and service.
• Inform guests about special events, promotions, and answer questions related to casino events.
• Assist servers by cleaning floors, arranging tables, refilling water glasses, and ensuring coffee cups are full.
• Keep the Supervisor updated on the business flow and seating status within the restaurant.
• Maintain adequate supplies at the cashier station and stock all necessary items.
• Complete daily and weekly cleaning duties to ensure a clean, organized, and safe work environment.
• Perform other duties as assigned by management to support the restaurant’s operations.

Benefits

• Competitive Pay: Starting salary range of $20.86/hr. - $21.90/hr., depending on experience, with opportunities for annual performance-based increases.
• Full Coverage (for full-time employees): 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days.
• 401(k)
• Employer-paid life insurance
• Long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Free meals
• Parking
• Paid breaks
• 40c/gallon gas discount
• Exciting giveaways like concert and sports tickets.
• Tuition reimbursement
• Certification programs
• Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed