Cashier/Host

Westmont GroupPittsburgh, PA
Onsite

About The Position

The Host ensures all guests receive a warm welcome to the Restaurant. The Host coordinates guest seating to accommodate guests' comfort, ensure even distribution amongst servers, and regulate order flow to the kitchen.

Requirements

  • Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
  • Knowledge of the appropriate table settings and service ware preferred.
  • Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
  • Ability to operate beverage equipment, e.g., coffee maker.
  • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
  • Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
  • Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and breaks down.
  • Ability to grasp, lift, carry, push, and pull goods on hand cart weighing up to 100 lbs.
  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Nice To Haves

  • Knowledge of the appropriate table settings and service ware

Responsibilities

  • Maintain stock and cleanliness of work-station, including storage rooms and kitchen.
  • Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
  • Assists servers in the delivery of orders and pre-busing tables.
  • Promptly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed.
  • Transport all dirty tableware to dishwashing area for proper cleaning. Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly.
  • Perform general/routine cleaning tasking using standard hotel cleaning products as assigned by Supervisor to adhere to health standards.
  • Adheres to all company policies and procedures.
  • Assist with buffett, as needed.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
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