Cashier/Greeter - Hotel Restaurant - FT - $22.95 hr.

IHG•Torrance, CA

9h•Onsite

About The Position

Welcome guests to the restaurant, seat them, and accept payment when they are done. At Holiday Inn, we want our guests to relax and be themselves, which means we need team members who are natural, professional, and personable, prepared for anything, thoughtful in how they welcome and connect with guests, and show initiative, ownership, and go the extra mile.

Requirements

Basic reading, writing and math skills
6 months cash handling experience or food service experience.
Ability to carry or lift items weighing up to 50 pounds (plates, utensils, menus, etc.)
Ability to handle food objects, products and utensils
Ability to use a keyboard
Ability to bend, stoop, kneel
Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
Basic math skills are frequently used when handling cash and credit, quantities, and variances.

Responsibilities

Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.
May be asked to handle guest complaints and special requests.
May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
May assist with other duties as assigned.
Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
Promote teamwork and quality service through daily communication and coordination with other departments.