About The Position

We are searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to ensure every guest enjoys a truly memorable experience. The role involves making sure every room is at its best, assisting guests, keeping supervisors informed of progress or problems, monitoring and controlling supplies to minimize waste, reuniting guests with lost items, and regularly assisting with deep clean projects. The company emphasizes a culture of trust, support, and acceptance, welcoming diverse backgrounds and experiences. IHG Hotels & Resorts provides equal employment opportunities and is committed to supporting employee wellbeing through its myWellbeing framework. The mission is to deliver True Hospitality for Good, making guests and colleagues feel welcome, cared for, recognized, and respected.

Requirements

  • It’s a physical role and you’ll be on your feet most of the day, so fitness is important
  • Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
  • You may need to bend and kneel to complete some activities
  • Literacy skills - reading, writing and basic math skills
  • Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays

Responsibilities

  • Making sure every single room is at its absolute best for our guests
  • Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator
  • Keeping your supervisor in the loop by advising them of any progress or problems
  • Monitoring and controlling supplies to minimize waste
  • Doing your best to reunite guests with any lost or misplaced items
  • Regularly assisting with deep clean projects

Benefits

  • competitive salary
  • full uniform
  • impressive room discounts
  • some of the best training in the business
  • paid time off
  • medical/dental/vision insurance
  • 401k
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