Hotel Housekeeper/Room Attendant
About The Position
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. They are approved managers for Marriott, Hilton, Hyatt, and IHG, known for a proactive and holistic service ethos that fosters a welcoming environment for guests. The company culture is people-focused, data-driven, and results-oriented. The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms to ensure a pleasant and comfortable experience. This role ensures all rooms are inviting and clean, and addresses guest inquiries politely and knowledgeably.
Requirements
- A secondary school diploma is preferred
- Professional attitude is required
Nice To Haves
- Previous hotel-related experience desired
- Experience using industrial cleaning equipment and products a plus
Responsibilities
- Prepare rooms for cleaning
- Make beds
- Dust rooms and furniture
- Replenish guestroom and bathroom supplies
- Clean the bathroom
- Clean the closet
- Vacuum and rack the carpet
- Check and secure the rooms
- Deliver and retrieve items on loan to guests (e.g. iron and ironing boards)
- Ensure public areas, such as hallways, are cleaned and orderly
- Manage guest calls, requests, & complaints in the area assigned to them
- Additional tasks may be assigned at any given time
Benefits
- Competitive salary
- Annual review with increase potential
- 401k program with company match
- Additional benefits may be available
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
